Privacy Policy

Effective Date: Sat 12th July 2025

Welcome to Biloonline! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect certain information to provide a smooth shopping experience:

a. Personal Information

When you place an order or create an account, we may collect:
Your name
Email address
Shipping and billing address
Phone number
Payment information (handled securely through trusted third-party processors)

b. Automatically Collected Information

When you browse our site, we may automatically collect:
IP address
Browser type
Device type
Pages you view and actions you take on the site
This helps us improve performance and user experience.

2. How We Use Your Information

We use your information to:
Process and deliver your orders
Communicate with you about your purchase or account
Improve our website and services
Prevent fraud and ensure security
Send promotional emails (only if you’ve opted in)

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with:
Service providers (like payment processors and shipping companies) who help fulfill your orders
Law enforcement or regulators when required by law
Analytics providers to help us understand usage trends (like Google Analytics)
These partners are required to keep your data secure and use it only for the purpose we agreed upon.

4. Your Rights and Choices

You have rights when it comes to your personal data:
Access: Request a copy of your information
Correction: Update or fix inaccurate details
Deletion: Ask us to delete your account or data (unless we’re legally required to keep it)
Opt-out: Unsubscribe from marketing emails anytime
To exercise any of these rights, contact us at [your@email.com].

5. Cookies and Tracking

We use cookies to:
Keep your cart items saved
Understand how visitors use the site
Customize your experience
You can adjust your browser settings to disable cookies, but this may affect site functionality.

6. Data Security

We use encryption, firewalls, and secure payment gateways to keep your data safe. However, no system is 100% foolproof, so please keep your login information confidential.

7. Children’s Privacy

Biloonline is not intended for children under 13, and we do not knowingly collect information from them.

8. Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll let you know via email or a notice on our website.

9. Contact Us

Have questions or concerns? We’re here to help!
Email: support@biloonline.com
Address: Anambra, Nigeria.
Phone: +2348147964486